Borders College

Making a Complaint

Borders College is committed to providing high quality customer services.

We value complaints and use the information they provide because they help us to improve the services we deliver to you.  If something has gone wrong or if you are dissatisfied about our service, we want you to tell us about it.

How Do I Make a Complaint?

Download our information leaflet here. It tells you about our complaints procedure and what you can do if you have a complaint.

You can find full details of our Complaints Policy and Complaints Handling Procedure here.

View our Complaints Handling Report here.