Catering and Customer Service SCQF Level 4
Start
21 Aug 2023
End
14 Jun 2024
This course is for people who would like to develop skills in catering and customer service. There will be a mix of practical and classroom based learning and also an opportunity to engage in a work placement experience.
Qualifications
NPA Professioanl Cookery- Level 4 NPA Customer Care - Level 4
Delivery
Full-time 36 week course, 3 days a week with a mix of on-campus and online learning. Student will also have the opportunity to attend a wokplace experience.
Location
Entry requirements
There are no formal entry requirements but a keen interest and understanding of the hospitality industry would be advantageous
Progression opportunities
Hospitality Level 5
Career Prospects
Employment in the hospitality and customer service sector
Course Content
Students will complete and NPA in Professional Cookery and an NPA in Customer Service. NPA Cookery includes Food Preparation Techniques, Food Hygiene, Cookery Processes and Craft Baking. NPA Customer Service includes Communication Skills for Customer Service, Social Media for Customer Service and Customer Service: Product and Service Requirements. Developing Essential Skills and use of My world of Work will help students to build up career managements skills
Questions?
Get in touch for further information, we’re here to help.
01896 66 26 00