Support

Our dedicated Student Services Team are here to Advise, Support and Guide you at all points of your college journey, all you need to do is ask.

Childcare students

We understand that everyone is an individual and that you may require some additional support to help you achieve your full potential. 

Within our Learning Support Team, we have a number of experienced advisers who provide you with the support you need and have experience in working with individuals affected by a wide range of health conditions, learning difficulties and disabilities including:

  • Autism Spectrum Disorders
  • Dyslexia
  • Visual impairments

Let us know

If you have additional support needs, it is always best to tell us in advance of starting your course so we can plan your support.

What type of support is available?

Depending on your needs, additional support may include:

  • Information and guidance for you and your teaching staff
  • Help to access financial support, Disabled Students Allowance (Higher Education only)
  • Access to assistive technology e.g. electronic spellcheckers,  digital voice recorders
  • Learning Skills and support for additional study skills
  • Alternative Assessment Arrangements such as a reader/scribe, electronic papers, extra time.

Contact us

If you would like to discuss learning support please email:

Learningsupport@borderscollege.ac.uk

There are times in life where we may need some extra support with our mental health. This can be due to high stress, academic challenges, isolation, changes in circumstances and bereavement. Sometimes what we need support with is finding out why we are not feeling well.

Our mental health support, gives you the opportunity to talk about what is difficult for you in a confidential and therapeutic space. Together with your adviser/counsellor you can work on exploring difficult feelings and/or events, finding ways to process them and work on rebuilding resilience and healthy coping strategies.

If you would like to speak to someone about your Mental Health, email studentadvice@borderscollege.ac.uk, call 01896 662516 or pop into see us at the Advice Centre.

What if I am in crisis?

Please note that the Student Services team are not a crisis service. In the event of a crisis, please contact one of the organisations using the link below. If you need urgent assistance, please dial 999.

https://www.nhsborders.scot.nhs.uk/patients-and-visitors/our-services/general-services/wellbeing-service/in-crisis/

Our Student Advisers can provide you with support and guidance on a range of issues, we encourage you to get in touch, we are here to listen and support.  Accessing support early can often stop a small problem becoming a crisis.  The team also works closely with the Student Funding team and have a great deal of experience supporting students with a range of issues including:

  • Course Information and Advice
  • Emotional and Personal Wellbeing
  • Mental Health
  • Financial/Money Issues
  • Housing issues
  • Travel/Transport
  • UCAS/SAAS application support
  • Support to access Careers advice

Contact us

If you would like to speak to one of our Advisers, email studentadvice@borderscollege.ac.uk, call 01896 662516 or pop into see us at the Advice Centre.

Why not follow us on Facebook and/or Instagram

The Scottish Government has committed to providing access to free sanitary products to students in colleges to support equality, dignity and rights for those who menstruate and to ensure that lack of access to products does not impact on an individual’s ability to fully participate in education at all levels.

We have a range of products available on each campus in various locations.  We also offer a click and collect service.  Alternatively, we have teamed up with Hey Girls one of the UK’s main providers of period products, which enables students to order products which are delivered straight to your door.

Further info

Hey Girls | Award Winning Period Product Social Enterprise

Period Products (Free Provision) (Scotland) Act 2021: guidance – September 2021 - gov.scot (www.gov.scot)

Care Aware - Support for Student Carers

Do you have unpaid caring responsibilities for a family member or friend who is ill, frail, disabled or has mental health or addiction problems? 

At Borders College we are committed to promoting, supporting and safeguarding the wellbeing of students with unpaid caring responsibilities.  We work closely with you and the people who support you to offer impartial advice and guidance to enable you to attend a college course and achieve your goals.

It is important to tell us if you are a Student Carer.  Our commitment through our Care Aware service is to support you in every way we can; to assist in removing obstacles and to help to ensure you have the best possible experience with us.  You will have a named contact who will be your dedicated contact throughout your chosen programme of study.

Our Commitment to Student Carers

We are proud to have been awarded the Carers Trust Scotland 'Going Further' Recognition Award to show that we are committed to supporting Student Carers through their learner journey.

Your named contact will support you to overcome any additional barriers created by any life circumstances which may affect your attendance, progression and achievement on your chosen programme of study. 

If you tell us that you are a Student Carer we will:

  • be there to provide you with help and advice about courses, funding, and support services;
  • help make the transition to college as smooth as possible (this might be as simple as showing you around the campus before you become a student);
  • guide you on your funding entitlement
  • guide and support you during your studies, in a way that is seamless and invisible to others;
  • listen and be responsive to your needs and what matters to you;
  • help you to overcome any obstacles that arise or could become a barrier to success;
  • be there when you need us and as a friendly face just to ask how you are doing;
  • work in partnership with other staff e.g. Course Tutor, the Students’ Association, Support Agencies to help ensure you are listened to, supported, included, respected, achieving, nurtured, healthy, active, responsible and able to access the fullest range of services and opportunities.

Jen MacKenzie, Student Services Team Leader

Telephone: 01896 662594
Text: 07788 320 294
Email: careaware@borderscollege.ac.uk

Care Aware - Support for Care-Experienced

At Borders College we are committed to promoting, supporting and safeguarding the wellbeing of students who are care-experienced. We work closely with you and the people who support you to offer impartial advice and guidance to enable you to attend a college course and achieve your goals.

It is important to tell us if you are Care-Experienced.  Our commitment through our Care Aware service is to support you in every way we can; to listen to what matters to you; to provide you with advice and guidance so that you have a clear pathway to thrive and achieve and to ensure you have the best possible experience with us.  You will have a named contact who will be your dedicated contact throughout your chosen programme of study.

You can tell us any time, but sooner is always better. Even if you are just thinking about college as a possibility, your named contact will help you explore your interests, find the best course, talk through your options, funding and support. If you do decide to study, they’ll even help you to fill out your application forms.

Your named contact will support you to navigate any concerns created by any life circumstances which may affect your attendance, progression and achievement on your chosen programme of study. 

We are incredibly proud to be a Corporate Parent and are committed to fulfilling and exceeding our statuary duties under Part 9 of the Children and Young People (Scotland) Act 2014.

In February 2020, The Independent Care Review’s ‘Promise’ was launched which gives corporate parents a very clear message and direction to improve services and supports available to Care-Experienced young people.  https://thepromise.scot/

Successful corporate parenting requires passion, commitment, partnership working and engagement across all agencies. It requires everyone, from the head of organisations to front line staff, to take a proactive approach to better understand their corporate parenting responsibilities and improve their practice accordingly.  

Borders College will continue to work in partnership with other Corporate Parents to enable care-experienced young people, to feel nurtured, listened to and supported to achieve their individual potential. 

 

  • be there when you need us and as a friendly face just to ask how you are doing;
  • be there to provide you with help and advice about courses, funding, and support services;
  • help make the transition to college as smooth as possible (this might be as simple as showing you around the campus before you become a student);
  • guide you on your funding entitlement
  • guide and support you during your studies, in a way that is seamless and invisible to others;
  • listen and be responsive to your needs and what matters to you;
  • help you to navigate any obstacles that arise;
  • work in partnership with other staff e.g. Course Tutor, the Students’ Association, Support Agencies to help ensure you are listened to, supported, included, respected, achieving, nurtured, healthy, active, responsible and able to access the fullest range of services and opportunities.

Jen MacKenzie, Student Services Team Leader

Telephone: 01896 662594
Text: 07788 320 294
Email: careaware@borderscollege.ac.uk

Scottish Care Leavers’ CovenantScottish Care Leavers’ Covenant

We are proud to work with the Scottish Care Leavers' Covenant to help improve outcomes for care-experienced young people.

The Scottish Care Leavers Covenant is a bold step to make the changes needed to give care leavers the bright and better future they deserve.

Who Cares? Scotland

Borders College is working in partnership with Who Cares? Scotland, who work with care-experienced young people throughout Scotland.

Their mission is to see a Scotland where care-experienced people are equal members of society. They want those with experience of care to know that they are not alone.

Propel

Looking to access Education? – Propel can help!!

Propel aims to help more care-experienced young people enter further or higher education and complete their course. Propel have collated information from institutions containing an overview of the support it offers to care leavers.

Support for Estranged Students

We are committed to working with estranged students to understand the barriers they face and ensure that we support them in their chosen course of study. We fully recognise the additional obstacles to learning that estranged students may face, without the support of a family network.

That is why we have signed up for the Stand Alone Pledge to show our support for estranged students and to highlight the services available to them within the College.

Within our Student Services team an Advisor will be your named staff contact and will provide support throughout your time at college. We will work closely with external agencies, where relevant, to ensure you receive the advice and guidance required to help you move forward on your student journey.

The type of support available can include:

  • Course options and assistance with completing the application and personal statement.
  • Arranging a visit to see the facilities to help with orientation.
  • Guidance and advice on funding, childcare, discretionary, accommodation and travel.
  • Introduction to the Learning Support Team
  • Assistance with accessing additional support services, such as in-house counselling, pastoral support or mental health services.
  • Meeting with you regularly to review ongoing support, where appropriate
  • Discuss how you are progressing with your studies and offer support towards your next steps after College.

If you would like further information on the support available to you, then please visit the Advice Centre and speak with a member of the Student Services team. Alternatively, you can contact studentadvice@borderscollege.ac.uk

Stand Alone Pledge
http://www.thestandalonepledge.org.uk/

Stand Alone
https://www.standalone.org.uk/

Corporate Parenting Plan

The College is identified as a ‘Corporate Parent’ in the Children and Young People (Scotland) Act 2014.

You can download a copy of our Corporate Parenting Plan by following the link below.

Follow this link
Corporate Parenting Plan